Frequently Asked Questions
Find answers about our products, refills, orders, and everything in between!
General Inquiries
What is Fizzly Clean?
Fizzly Clean was born during the stillness of the pandemic—when staying at home made the little frustrations louder. Cabinets were always messy, countertops filled with bottles, and shelves overcrowded with cleaning products. Doing the laundry felt like a chore even before it began—spilling detergent on the washing machine, wasting product, and having to measure out every scoop or pour.
On top of that, the guilt of throwing away plastic containers every week made things worse. The waste didn’t just clutter the home—it burdened the planet.
There had to be a simpler way.
So Fizzly Clean was created: a line of no-mess, no-waste cleaning solutions made to keep homes clean and routines effortless—without the bulky bottles or environmental guilt. It’s clean living made easy.
Learn how Fizzly Clean is making sustainable cleaning simple. Discover our mission to bring hassle-free, clutter-free, mess-free living to every home.
What makes Fizzly Clean different from traditional cleaning products?
Traditional cleaning products often mean heavy bottles, spills, and constant plastic waste. Fizzly Clean offers a smarter alternative: compact, no-mess, low-waste cleaning solutions that help reduce clutter, prevent overpouring, and support a more sustainable home.
Are your products safe for everyday home use?
Absolutely. Fizzly Clean products are made to be used as part of your daily cleaning routine, delivering reliable performance while minimizing unnecessary waste and harsh excess.
Where are Fizzly Clean products made?
Our products are manufactured in quality-controlled facilities that meet strict production standards, ensuring safe, consistent, and reliable home care solutions.
Are your products safe for kids and pets?
Fizzly Clean products are designed for everyday home use and are safe for households with children and pets when used as directed. As with all cleaning products, we recommend allowing surfaces to dry completely and storing products out of reach of children.
Foaming Hand Soap
How does the foaming hand soap work?
Fizzly Clean Foaming Hand Soap starts as a concentrated tablet designed to activate in water. Simply fill your foaming dispenser with warm water to the indicated line, drop in one tablet, and twist the pump back on. Within minutes, the tablet fully dissolves and transforms into gentle, foaming hand soap.
The foaming pump mixes air with the diluted solution, creating a rich, airy lather with every press. Because the formula is designed specifically for foaming dispensers, it delivers the right dilution and texture without the heaviness or waste of traditional liquid soaps.
It’s a simple three-step system: fill, drop, dissolve, then wash with a light, effective foam that keeps your sink clutter-free and plastic waste reduced.
How do I use the hand soap tablets?
Using Fizzly Clean Hand Soap Tablets is simple. First, fill your foaming dispenser with warm water up to the indicated line. Drop one tablet into the water, then securely twist the foaming pump back on. Allow the tablet to fully dissolve, which typically takes a few minutes.
Once dissolved, the solution transforms into foaming hand soap. Pump to dispense a light, rich lather designed for gentle and effective hand washing.
For best results, use a foaming dispenser. Using a regular pump bottle may produce a thinner, less foamy texture.
How much water should I add to the dispenser?
Fill your foaming dispenser with warm water up to the indicated fill line before adding one Fizzly Clean hand soap tablet. Each tablet is formulated for approximately 250ml of water to ensure proper dilution and rich foam.
Avoid overfilling, as adding too much water may reduce lather quality. For best results, use a foaming dispenser and follow the recommended fill line to achieve the ideal balance of gentle cleansing and effective foam.
How long does one tablet last?
One Fizzly Clean hand soap tablet makes approximately 250ml of foaming hand soap. How long it lasts depends on household usage, but for an average home, one tablet typically lasts around 2 to 4 weeks.
Because the formula is dispensed through a foaming pump, it uses less product per wash compared to traditional liquid soaps, helping extend each refill while reducing waste.
Can I use the tablets with any foaming dispenser?
Yes, Fizzly Clean hand soap tablets are designed to work with most standard foaming soap dispensers. As long as the dispenser is specifically a foaming pump (not a regular liquid pump), it should produce the proper airy lather.
For best results, we recommend using a dispenser with a 250ml capacity and a functioning foaming mechanism. Using a regular pump bottle may result in a watery texture and reduced foam performance.
Are your hand soap refills scented?
Yes. Fizzly Clean hand soap refills are lightly scented and come in four refreshing options: orange, lemon, lavender, and coconut. Each refill pack includes one tablet of each scent, giving you variety with every purchase.
The fragrances are designed to be clean and subtle, fresh enough to enjoy during handwashing without being overpowering.
Is the hand soap antibacterial?
Fizzly Clean Foaming Hand Soap is formulated to effectively cleanse hands by washing away dirt and everyday impurities. While it is not marketed as an antibacterial soap, proper handwashing with soap and water remains an effective way to maintain good hygiene.
Is the hand soap gentle on sensitive skin?
Yes. Fizzly Clean Foaming Hand Soap is formulated to be gentle on skin while still effectively cleansing. Our formula is sulfate-free and paraben-free, making it a milder option for everyday handwashing.
If you have particularly sensitive skin, we recommend testing a small amount first and discontinuing use if irritation occurs.
Laundry Detergent Sheets
How do laundry detergent sheets work?
Fizzly Clean Laundry Detergent Sheets are ultra-concentrated, plant-based sheets that dissolve completely in water during the wash cycle. Simply place one sheet directly into the drum with your laundry, and it breaks down to release cleaning agents that lift dirt and stains from fabrics.
The formula is designed to work in both hot and cold water, leaving clothes clean without the bulk or mess of liquid detergents. With no measuring, spills, or plastic bottles, detergent sheets offer a lightweight, space-saving alternative to traditional laundry products.
How many sheets should I use per load?
Use half a sheet for a regular-sized load of laundry. Each full sheet is designed for two regular loads, giving you up to 60 washes per box.
For larger or heavily soiled loads, use one full sheet. The detergent sheet dissolves completely in water and works in both hot and cold cycles.
Are the sheets suitable for front-load and top-load machines?
Fizzly Clean Laundry Detergent Sheets are compatible with both front-load and top-load washing machines, including high-efficiency (HE) models. The sheets dissolve completely in water and are designed to work effectively in standard and HE cycles.
Simply place the sheet directly into the drum with your laundry before starting the wash. For best results, avoid placing it in the detergent drawer unless your machine specifically allows dissolvable detergents in that compartment.
Can I use them for handwashing?
Yes. Fizzly Clean Laundry Detergent Sheets can be used for handwashing. Simply dissolve a small piece of a sheet in a basin of water before adding your clothes, then wash as usual.
Because the sheets are concentrated, you only need a small amount for light handwashing. Make sure the sheet is fully dissolved before submerging fabrics, and rinse thoroughly after washing.
Do the sheets dissolve completely?
Yes. Fizzly Clean Laundry Detergent Sheets are designed to fully dissolve in water during the wash cycle. The lightweight, ultra-thin formula breaks down quickly and releases cleaning agents without leaving residue on clothes.
They work in both hot and cold water. For best results, place the sheet directly into the drum with your laundry to allow proper water contact and complete dissolution.
Are the detergent sheets safe for delicate fabrics?
Yes. Fizzly Clean Laundry Detergent Sheets are formulated to be gentle on fabrics while still providing effective cleaning. The plant-based, hypoallergenic formula is free from harsh chemicals, making it suitable for most delicate items.
For best results, follow the care label instructions on your garments and use cold water when washing delicate fabrics. For very delicate materials such as silk or wool, we recommend testing on a small area first or using a cycle specifically designed for delicates.
Do they work in cold water?
Yes. Fizzly Clean Laundry Detergent Sheets are designed to dissolve and clean effectively in both cold and hot water. The ultra-thin, concentrated formula breaks down quickly, helping lift dirt and odors even in cold wash cycles.
Using cold water can also help protect fabrics and reduce energy use, making it a practical and more efficient option for everyday laundry.
Toilet Cleaning Sheets
How do the toilet cleaning sheets work?
Fizzly Clean Toilet Cleaning Sheets dissolve directly in water to release cleaning agents that help break down stains and buildup in the toilet bowl. Simply drop one sheet into the bowl, allow it to dissolve, lightly scrub if needed, and flush for a quick and mess-free clean.
How many sheets should I use per cleaning?
For regular maintenance cleaning, use one sheet. For heavier buildup or deeper cleaning, you can use two sheets for stronger cleaning power.
Do the sheets fully dissolve in water?
Yes. The sheets are designed to dissolve completely in water, releasing the cleaning solution evenly throughout the bowl without leaving residue.
Do I still need to scrub the toilet?
Light scrubbing with a toilet brush is recommended to help loosen stains and buildup after the sheet dissolves. For everyday cleaning, minimal scrubbing is usually needed.
Are the toilet cleaning sheets safe for regular use?
Yes. The formula is designed for regular household cleaning. It uses plant-based, biodegradable cleaning agents that are tough on stains while remaining suitable for routine use.
Do the sheets contain harsh chemicals?
No. Fizzly Clean Toilet Cleaning Sheets are free from harsh chemicals such as parabens, phosphates, chlorine, and bleach. The formula focuses on effective cleaning with thoughtfully selected ingredients.
Are the sheets scented?
The sheets come with a fresh, subtle clean scent. Fragrance-free options may also be available for those who prefer a neutral cleaning experience.
Sustainability & Ingredients
Are your products eco-friendly?
Yes. Our products are created to reduce single-use plastic and unnecessary packaging. By replacing bulky liquid bottles with compact, concentrated solutions, Fizzly Clean helps cut down on waste and storage space.
Are your products plastic-free?
Our refill products are designed to reduce or eliminate single-use plastic. While certain accessories like dispensers may contain durable components for long-term use, our refills focus on minimizing packaging waste and replacing disposable plastic bottles.
Are the packaging materials recyclable?
Yes. Our packaging is made primarily from recyclable paper-based materials. Please check your local recycling guidelines to ensure proper disposal, as recycling rules may vary by location.
Are your products biodegradable?
Yes. Fizzly Clean products are formulated with biodegradable ingredients that break down naturally over time. Our formulas are designed to clean effectively while reducing long-term environmental impact.
Do you test on animals?
No. Fizzly Clean does not test our products on animals. We are committed to responsible product development and ethical practices across our brand.
What ingredients do you use in your products?
Fizzly Clean products are formulated with thoughtfully selected ingredients designed to clean effectively while being mindful of everyday home use. We prioritize plant-based components where possible and avoid harsh additives such as sulfates and parabens in applicable products.
Are your products free from harsh chemicals?
Yes. Fizzly Clean products are formulated without harsh chemicals commonly found in traditional cleaning products. Our hand soap is sulfate-free and paraben-free, while our laundry detergent sheets contain no phosphates, chlorine bleach, or dioxane.
Refills & Reusability
How does your refill system help reduce waste?
Fizzly Clean’s refill system is designed to replace bulky, single-use plastic bottles with compact, concentrated formats. Instead of buying a new bottle each time, you simply refill your existing foaming dispenser using our dissolvable tablets.
This reduces plastic consumption, minimizes packaging waste, and lowers the environmental footprint associated with shipping heavier liquid products. By reusing one durable dispenser and refilling as needed, households can significantly cut down on everyday cleaning waste without changing their routine.
How much plastic waste can I save by switching?
By switching to Fizzly Clean’s refill system, you can significantly reduce the number of single-use plastic bottles used in your home. Instead of purchasing a new liquid soap bottle each time, you reuse one durable dispenser and refill it with compact tablets.
Over time, this can eliminate dozens of plastic bottles per household each year, depending on usage. Because our products are concentrated and lightweight, they also reduce excess packaging and transportation waste compared to traditional liquid cleaners.
Can I reuse the dispenser indefinitely?
Yes. Fizzly Clean’s glass foaming dispenser is designed for long-term, repeated use. Simply refill it with water and a new tablet each time you run out.
With proper care and regular cleaning, the dispenser can be reused indefinitely. As with any pump mechanism, performance may depend on maintenance over time, but the bottle itself is built to support ongoing refills and reduce single-use plastic waste.
How should I store refill tablets and detergent sheets?
Store Fizzly Clean refill tablets and laundry detergent sheets in a cool, dry place away from moisture and direct sunlight. Because both products are designed to dissolve in water, exposure to humidity can affect their integrity before use.
Keep the packaging sealed until ready to use, and store out of reach of children and pets. Proper storage helps maintain product performance and ensures each tablet or sheet works as intended when added to water or the wash cycle.
Orders & Shipping
Where do you ship?
At the moment, Fizzly Clean ships within the Philippines only. We are focused on serving customers nationwide and ensuring reliable delivery across the country.
As we continue to grow, we may expand to additional regions in the future. Please check our website or follow us for updates on international availability.
How long does delivery take?
Delivery times vary depending on your location within the Philippines. Orders are typically processed within 1–3 business days, with shipping times depending on the carrier and destination.
Please note that delivery timelines are estimates and may be affected by courier delays or factors outside our control. You will receive tracking information once your order has been dispatched.
How much is shipping?
Shipping fees are calculated at checkout based on your delivery address and the applicable courier rates. The final shipping cost will be displayed before you complete your purchase.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website when available.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with your tracking number and courier details. You can use this tracking number to monitor the status of your delivery directly through the carrier’s website.
If you do not receive a tracking email or need assistance, please contact our support team with your order number so we can help.
What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment options available at checkout. The full list of supported payment methods will be displayed when you complete your purchase.
All transactions are processed securely to protect your payment information.
Can I modify or cancel my order?
Orders cannot be modified or canceled once they have been accepted and processed. We encourage you to review your order carefully before completing your purchase to ensure all details are correct.
If you need assistance shortly after placing an order, please contact our support team as soon as possible. While we cannot guarantee changes, we will do our best to help if the order has not yet been processed.
Returns & Issues
What is your return policy?
All sales are final. We do not offer refunds or exchanges once a purchase has been completed.
Every item is carefully checked before shipping to ensure it meets our quality standards. We encourage you to review your order carefully before placing it to make sure all details are correct.
What if I receive a damaged item?
We carefully inspect every order before it ships. However, if your item arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged product and packaging.
We will review the case and determine the appropriate resolution. Damage claims must be reported within a reasonable timeframe after delivery.
What if my product is defective?
We take product quality seriously and inspect items before shipment. If you believe you’ve received a defective product, please contact us as soon as possible with your order number and clear photos or a description of the issue.
We will review the concern and determine the appropriate resolution. Claims must be reported within a reasonable timeframe after delivery.
How can I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing us directly at fizzlyclean@gmail.com
When reaching out, please include your order number and relevant details so we can assist you as quickly as possible.
Wholesale & Partnerships
How can I become a retailer or wholesaler?
If you’re interested in carrying Fizzly Clean products, we’d love to hear from you. Please contact us through our website or email us with your business details, including your store name, location, and estimated order volume.
Our team will review your inquiry and get in touch with the next steps for retail or wholesale partnership opportunities.
Do you offer bulk pricing?
We regularly offer promotions and bundle deals that provide better value when purchasing multiple items. Current offers will be displayed on our website when available.
For larger orders or business inquiries, feel free to contact us directly to discuss potential partnership or volume opportunities.
How can I join the affiliate program?
If you’re interested in partnering with Fizzly Clean as an affiliate, please contact us through our website with your name, platform links, and audience details.
Our team will review your application and reach out with next steps, including program guidelines, commission structure, and collaboration details if approved.
Is there a minimum order requirement for wholesale?
Yes. Wholesale orders are subject to minimum order quantities, which may vary depending on the product and partnership terms.
If you’re interested in becoming a wholesale partner, please contact us with your business details and estimated order volume. Our team will provide the specific requirements and next steps.